top of page

SKILLS

Skills: Text
Laptop und Notizbuch
Ordentlicher Schreibtisch
Organisierter Schreibtisch

SERVICE MANAGEMENT

Expert

A truly empathic understanding of customer needs and my skills at communicating these to management and IT have helped me to improve User Experience over many years

UX RESEARCH

Mid Level

I've successfully improved many users' experiences through extensive Quantitative analysis, Surveys, Structured interviews and discussion groups

COMMUNICATIONS

Expert

My greatest ability here is to take complex information and reduce it to a core message. I inform users what they need to know and do. I also create clear and simple user instructions

Skills: Skills
bottom of page