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Who I Am

A very versatile IT professional with many years as a Service Manager, among other roles. I am now ready to move into the essential field of User Experience. I've earned many certificates this year and studying UX Research and Design really reinforces my belief we can build better products by listening to, understanding, and acting positively on the information we can get from users.

​Seeing User Experience from the results of not carrying out these vital components of product development reinforces my drive to make a positive difference.

My Bio: Bio
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